Last updated: October 27, 2026
In accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (the "Law"), its Regulations and other applicable provisions, we provide this Privacy Notice to explain what personal data we collect, how we use it and how you can exercise your rights. This is a translation; if there is any discrepancy, the Spanish version prevails.
1. Identity and address of the data controller
Tooling México ("Tooling México" or "we"), with its address at Prol. Paseo de los Héroes, Calz. Escolar 5A, Col. Agua Caliente, C.P. 22014, Tijuana, Baja California, Mexico, is responsible for processing your personal data. For any matter related to this notice, contact us at info@tooling.mx or +52 663 408 1881.
2. Personal data we collect
We may collect your data directly (when you provide it through our contact form, email, phone or in person) and automatically (when you browse tooling.mx). The categories of data are:
- Identification and contact: name, email and phone number.
- Business data: company, job title and company address.
- Tax data, when you make a purchase: legal name, RFC tax ID, tax regime and tax address to issue invoices (CFDI).
- Details of your request: brands, part numbers, quantities, drawings or photos you share with us.
- Browsing data: IP address, browser type, pages visited and cookies (see section 6).
We do not collect sensitive personal data. Please do not send us this type of information through any channel.
3. Purposes of processing
We use your personal data for the following purposes, which are necessary for your relationship with us:
- Responding to information requests, quotes and technical support.
- Processing orders, coordinating deliveries and handling warranties and returns.
- Issuing invoices and managing collections.
- Checking availability, price and lead time with manufacturers and suppliers for the products you request.
- Complying with legal and tax obligations and requests from competent authorities.
We also use your data for secondary purposes that are not necessary but help us serve you better:
- Sending you information about products, brands, promotions and news.
- Running satisfaction surveys and internal studies to improve our service and website.
If you do not want your data used for these secondary purposes, email info@tooling.mx with the subject "Secondary purposes". Declining will not affect the products or services you request.
4. Data transfers
To fulfill the necessary purposes, we may share your data, without requiring your consent under the Law, with:
- Manufacturers and suppliers of the brands we distribute, in Mexico or abroad, solely to quote, supply or provide warranty for your order.
- Courier and logistics companies, to deliver your orders.
- Competent authorities, when required by law or court order.
We also use providers of web hosting, email and analytics services, who process data on our behalf and under our instructions. We do not sell, rent or share your personal data with third parties for commercial purposes.
5. ARCO rights and withdrawal of consent
You have the right to know what data we hold and how we use it (Access), to request corrections (Rectification), to ask us to delete it (Cancellation) and to object to its use for specific purposes (Opposition). You may also withdraw any consent you have given us, to the extent permitted by law.
To exercise these rights, send a request to info@tooling.mx that includes:
- Your name and a way to send you our response.
- A copy of your official ID or, if applicable, documents proving legal representation.
- A clear description of the right you wish to exercise and the data it concerns.
- Any document or information that helps locate your data and, for rectification, the correction requested.
We will respond within the time limits set by the Law, counted from receipt of your complete request, through the channel you indicate. If your request is approved, we will carry it out within the corresponding legal time limits.
6. Cookies and tracking technologies
Our site uses cookies and similar technologies to function, to remember your preferences (such as language) and to collect usage statistics. Non-essential cookies are only activated if you accept them in the cookie notice shown when you visit the site, where you can also reject or customize them. You can also delete or block cookies in your browser settings.
7. How to limit the use or disclosure of your data
You can limit the use of your data by writing to info@tooling.mx. If you no longer wish to receive marketing information, you can also reply to any of our emails asking to unsubscribe, or register with the Public Registry to Avoid Advertising (REPEP) of Mexico's Federal Consumer Protection Agency (Profeco).
8. Security and retention
We apply administrative, technical and physical security measures to protect your data against damage, loss, alteration, destruction or unauthorized use, access or processing. We keep your data only as long as needed for the purposes described and applicable legal and tax obligations; afterwards it is blocked and securely deleted.
9. Changes to this privacy notice
We may update this notice due to legal changes or changes in our services or privacy practices. Any changes will be posted on this page with the update date.
10. Competent authority
If you believe your right to personal data protection has been violated, you may contact the competent authority, currently Mexico's Secretaría Anticorrupción y Buen Gobierno.
11. Consent
By providing your personal data through any of our contact channels and checking the acceptance box on our form, you acknowledge that you have read this Privacy Notice and consent to the processing of your data as described here.